• Serve as the primary point of contact for all customer service/sales inquiries, adept in building & managing a team of efficient customer service representatives. • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. • Attract customers by promoting the product and company positively, answering questions, and addressing concerns. • Document & oversee customer calls in the database system; including resolutions, issues, and general notes. • Developing and implementing process improvements to increase efficiency in customer service operations.
- Salary : Salary Rs.2.5Lacs to Rs.4 Lacs per annum
- Exprience : 2.0 To 4.0 Year
- Functional Area : Sales / BD
- Current Role : Sales Associate
- Job shift : Day
- Job type : Permanent
- Current vacancy: 1
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Keyskills
Desire candidate profile
• Excellent verbal and written communication skills. • Excellent leadership, communication, sales, and customer service skills. • Ability to stay calm under pressure and maintain a positive attitude. • Ability to meet deadlines and prioritize tasks. • Excellent phone etiquette and active listening abilities. • Must be a quick learner with an exceptional ability to make decisions. • 1+ years of customer service/sales experience(mandatory)
Job education :Graduate
Company Profile
csuitejob
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