Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. • Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate• Identify and maximize selling and cross-selling opportunities. • Identify customer problems and offer appropriate solutions. • Continuous learning to keep up-to-date with changes and developments to products, services, and procedures. • Participate in Outbound calling programs and other projects and activities when required. • Handling projects and tasks whenever required and asked by the management. • Perform customer transactions accurately and in an efficient manner.
- Salary : Salary As Per Company Norms
- Exprience : 2.0 To 4.0 Year
- Functional Area : Sales / BD
- Current Role : Business Development Executive / Sales Executive
- Job shift : Day
- Job type : Permanent
- Current vacancy: 1
-
Keyskills
Desire candidate profile
• Minimum 1 year call center / customer service experience preferably within real estate sector. • Good communication and interpersonal skills. • Must be good at MS Excel formulas. • Graduate preferred in any stream and above. • Cheerful personality, always with a smile. • Empathetic, patient and courteous in approach. • Pleasant telephone etiquette and someone who loves to speak over the phone. • Presentable with a positive, proactive and professional approach. • Tolerance for repetitive work in a fast-paced, high production work environment. • Results driven, enthusiastic, attention to detail and dependable.
Job education :Graduate
Company Profile
C Suite Business world
