-Handling and supervising CREs (Customer Relationship Executives) -Managing customer follow-ups and service feedback -Ensuring smooth service coordination between customers and the workshop -Monitoring customer satisfaction and resolving complaints -Maintaining service records and CRM reports -Improving customer retention and service experience
- Salary : Salary As Per Company Norms
- Exprience : 3.0 To 4.0 Year
- Functional Area : Customer Care/Relationship
- Current Role : Customer Care Manager
- Job shift : Day
- Job type : Permanent
- Current vacancy: 1
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Keyskills
Desire candidate profile
-Experience in Automobile Industry preferred -Strong communication & coordination skills -Leadership ability to manage service team -Customer-focused approach -Preference: Female Candidates
Job education :Graduate
Company Profile
csuitejob
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