Business Analyst
2022-01-10 - Presently working
Preparation of business requirement and functional
requirement documents
Define business solutions for customer needs within the
customer budget.
Preparation of statement of work
Assist in creating the customer quote for change requests.
Document user stories, end to end documents, service
definition documents to name a few.
Assistance to the scrum team.
Knowledge on product backlog, sprint planning, estimation
techniques and sprint closure
Convert Product Vision into product roadmap, Epic,
User stories, acceptance criteria and implemented it in
thorough sprints.
Experience in building user case and process flow diagrams
Assist the customer during their live marking session.
Identified the gaps in the Customer Journey,
understanding customer pain points.
Manage the activities of my direct report.
Work along with the customer relationship manager while
engaging with the customer on contract extensions